Travel Chatbots in 2024: Benefits for Business + 6 Use Cases
Trip Planner AI: Free & Customizable Travel Itinerary App These features cater to the specific needs of the travel industry and enhance the customer experience. These benefits resonate with many travelers as they address common pain points such as accessibility, time-saving, personalized experiences, staying informed, and cost efficiency. Travel bots provide practical solutions to enhance […]
Top 12 Machine Learning Use Cases and Business Applications
What Is a Machine Learning Engineer? + How to Get Started Preparing examples from your past work or academic experiences can help you appear confident and knowledgeable to interviewers. If you feel like you can polish some of your hard data skills, think about taking an online course or enrolling in a relevant bootcamp. A […]
Customer Support KPIs that Matter for Customer Satisfaction
Top 15 Help Desk Metrics to Measure IT Support Performance At first glance, it seems that customer service KPI scores take a backseat to traditional business KPIs, like profits, costs and regional sales. However, key customer support metrics may paint a more complete picture of success for the long-term viability of a business. First contact […]
How does natural language understanding NLU work?
Deciphering What is NLU: Explore the Core of Natural Language Understanding Sentiment analysis apps use NLU to determine the sentiment expressed in a piece of text, such as positive, negative, or neutral. These apps use NLU to understand and translate text or speech from one language to another. Using symbolic AI, everything is visible, understandable […]
Is an AI chatbot smarter than a 4-year-old? Experts put it to the test
10 Best AI Chatbots in 2024 ChatGPT & Top Competitors As you can see, there are lots of ways you can be resourceful and use ChatGPT to help with your programming work. But before you can dive in and start incorporating these tips, it’s important to have a solid grasp on the tools you’re working […]
Quels sont les avantages de lutilisation dun chatbot pour votre PME ?
22 Best AI Chatbots for 2024 ChatGPT & Alternatives Google is not just a search engine anymore—many argue that Gemini (formerly known as Google Bard) is the best ChatGPT alternative available on the market. It runs on Google PaLM 2, the latest version of Google’s large language model (LLM), to carry out instructions. Gemini AI […]
The 5 best Programming Languages for AI Development
Master AI: Top Languages for Building Smart Apps By interfacing with TensorFlow, Lisp expands to modern statistical techniques like neural networks while retaining its symbolic strengths. Moreover, Julia’s key libraries for data manipulation (DataFrames.jl), machine learning (Flux.jl), optimization (JuMP.jl), and data visualization (Plots.jl) continue to mature. The IJulia project conveniently integrates Jupyter Notebook functionality. It […]
Top Customer Service Programs for Small Businesses
How to Get Better Customer Service, and Skip the Rage The New York Times Don’t sell yourself short with a customer service software that makes things harder. Want to take control of your customer experience on WhatsApp—while tracking questions that are coming in through Facebook Messenger? You can use RingCentral’s tightly integrated customer engagement features […]
Zendesk vs Intercom: A comparison guide for 2024
Intercom vs Zendesk Suite 2024 Comparison Zendesk, unlike Intercom, is a more affordable and predictable customer service platform. Also, it’s the pioneer in the support and communication tools market. You can always count on it if you need a reliable customer support platform to process tickets, support users, and get advanced reporting. You can also […]
Revolutionize the Customer Experience with Generative AI
How Generative AI Can Boost Your Customer Experience Score Delivering positive customer experience is the key to modern business success but what should you do when challenges get in the way? AI offers the chance to enhance customer acquisition and loyalty by helping personalise and contextualise content. For example, IBM has been working with a […]
